CUSTOMER SERVICE

If you have any questions regarding Grado headphones or Cartridges, please do not hesitate to contact us and we will do our best to provide the information you are seeking.

Please also note that we can supply XLR connectors on all Professional, Statement or Reference series headphones. The male and female connectors are inserted inline a few inches above the phono plug, so you can use it either way. For further information and pricing, do not hesitate to contact us.

We can supply a totally bespoke repair service for all makes and models of Grado headphones. Your headphones will be handled by one of our experienced headphone specialists. For an assessment of your headphones and a quote for any work required please contact us with as much information as possible. We will contact you to confirm that we are able to undertake work on your headphones and ask you to send it to us.