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POLICIES AT GRADO.COM.SG

Things You Need to Know

Privacy Policy

This Privacy Policy governs the manner in which V2point0 Pte Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the web sites ("Sites"). This privacy policy applies to the sites (including www.grado.com.sg) and all products and services offered by V2point0 Pte Ltd, the operator of the said sites.

PERSONAL IDENTIFICATION  INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Sites, place an order and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain sites related activities.


NON-PERSONAL IDENTIFICATION INFORMATION


We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilised and other similar information.


WEB BROWSER COOKIES


Our Sites may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.


HOW WE USE COLLECTED INFORMATION

V2point0 Pte Ltd collects and uses Users personal information for the following purposes:

  • To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalise user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.

  • To improve our Sites We continually strive to improve our webSites offerings based on the information and feedback we receive from you.

  • To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Sites feature To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Sites.


HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites. Sensitive and private data exchange between the Sites and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Sites that link to the Sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these Sites or services, including their content and links, may be constantly changing. These Sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other websites, including websites that have a link to our Sites, is subject to that Websites own terms and policies.

CHANGES TO THIS PRIVACY POLICY


V2point0 Pte Ltd has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Sites, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


YOUR ACCEPTANCE OF THESE TERMS


By using these Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.


Terms & Conditions

These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.


WEBSITE ACCESS


It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]


USE OF WEBSITE


This Website may be used for your own private purposes and in accordance with these terms of use. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.


SITE UPTIME


All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.


VISITOR PROVIDED MATERIAL


Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.


When using this website you shall not post or send to or from this Website any material: for which you have not obtained all necessary consents; that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in Singapore which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data. [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of this paragraph].


LINKS TO AND FROM OTHER WEBSITES


Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.


Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; you do not misrepresent your relationship with this website; and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.


By linking to this Website you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


DISCLAIMER


Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


EXCLUSION OF LIABILITY


We do not accept liability for any loss or damage that you suffer as a result of using this Website. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence, which cannot be excluded, or under the law of the Singapore.


LAW AND JURISDICTION

These terms of use are governed by Singapore law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of Singapore.


OUR DETAILS


V2POINT0 Pte. Ltd.
(Reg No 201310292W)
International Plaza
Suite 27-15, 10 Anson Rd
Singapore 079903
Contact: sales@v2point0.net